day 59..

did night shift.. full flight.. really tiring.. near to the late evening, there was 3 flight.. it was quite a mess..

for the columbo flight, there were 5 cases of excess handcarry.. and the person who charged them was my airport manager.. damn zai.. he just looked at the bag, hold it in his hand, and say, "5 kg excess. charge" and this caused a slight delay to the flight..

and the 4 .30 flight was delayed till 6.15pm.. so there was quite a bit of commotion at the gate..

the 6.30pm flight was also delayed due to engine problem, till 8.45pm before it actually took off. there was a lot of unhappy pax at the gate.. and it was the last flight out for us from sin to hkg. the worse thing is: the engine generator was giving out black smoke. and this pax was screaming : "i'm not going to get onto this flight!! it's not safe!!" this created a lot of uncertainty in the rest of the pax. but the captain was kind enough to meet the pax with the inflight service manager, and let them know the full details of what happened and what is going to happen. one of our business class pax was also very nice to help persuade the pax to get on the flight. he said: "cathay pacific is the best airline of the year. i believe they will not allow us to travel on an unsafe plane and ruin their own reputation. i have faith in them." wow.. touched man..

before the 6.15 flight departs, the arrival flight got another case. a pax fainted in the air. i was in the office, listening to the captain talking to the officer.. asking for assistance upon arrival.. that was like so cool la!! i watched the channel u 10pm show about the airline industry, seeing how the captain speak to the ground staff... but i nv got to know where the msg go to and how it is settled. so i witness how the officer called for doctor to be present upon arrival, which was estimated to be in 10 mins time.. and how the officer have to handle all the flight's delay paperwork, communication with the captains, with the destination officer and all.. tough work man..

after all the rush hour, i still got to go ticket stats for 2 flights.. suppose to end work at 8.. in the end ot till 10 plus..

and we celebrated the birthday of karen.. whose birthday is tmr.. haha.. the cake is nice!!


now let me show you christmas mood in our office.. and the office layout..

... pic update from dnd!!